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You might already consider yourself a stellar conversationalist, but could you be even better? This book will help enrich your life, one conversation at a time. 'Ground-breaking research that changed my life' Mel Robbins'Reading TALK is like having a conversation with the world's best conversationalist' Angela Duckworth_________Conversation is at the heart of our relationships and decision-making - but the science behind our everyday interactions, and how to improve them, is little known. In Talk, Harvard Professor Alison Wood Brooks provides fascinating insights into the power of effective communication. She gives you the tools that her MBA students say transform their lives, bringing together psychology, linguistics, sociology and neuroscience in her original framework:T – Topics – including the surprising impact of preparing topics before a conversationA – Asking – why we need to do more (and why we do less than we think)L – Levity – how to find the fun in conversations with anyoneK – Kindness – how to be a better listener and not simply pretend to be one!Through her own original research, Brooks shows readers how small changes in how we communicate can make a big difference to our relationships, our careers and our lives.
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Free 30-day returns on UK orders. If a book arrives damaged, faulty or not as described, we'll refund or replace it free of charge — you usually won't need to send it back. Changed your mind? Contact us within 30 days of delivery. International orders also have 30 days: damaged or faulty books are refunded or replaced free; if you change your mind, the return postage is yours. Read our refund policy.
In-stock orders are dispatched within 1 working day (Monday–Friday), and UK delivery usually takes 2–4 working days after dispatch. For Express International delivery to 21 more countries, see our Shipping Policy.
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Standard UK delivery is £2.99, and free on orders over £35. We also offer Express International delivery to 21 more countries — see our Shipping Policy for rates.
Yes — all of our books are brand new, sourced direct from UK publishers and distributors. By buying in bulk direct from publishers and distributors, we secure lower trade costs and pass those savings on to you.