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ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond
By Claire Agutter
€45,95
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We match UK retailers. Seen the same new book (same ISBN and format) cheaper at a UK retailer? Email support@foxandfable.com before you buy and we’ll send you a code to match their price. Delivery charges aren’t included. Not applicable to international shipments.
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Description
Embark on a journey through the essential framework of IT service management with ITIL® 4 Essentials. Authored by Claire Agutter, this comprehensive guide is meticulously crafted to provide you with the foundational knowledge necessary to excel in the ITIL 4 Foundation Certificate examination.
The Story
ITIL® 4 Essentials presents a clear and concise exploration of the ITIL 4 framework, breaking down complex concepts into manageable sections. Readers will find detailed explanations of key principles, practices, and the service value system that underpins ITIL 4. The book is structured to facilitate easy understanding, making it an invaluable resource for both novices and seasoned professionals alike.
Why Readers Love It
- Comprehensive coverage of ITIL 4 concepts, ensuring no critical information is overlooked.
- Engaging writing style that simplifies technical jargon, making it accessible to all.
- Practical examples and scenarios that illustrate real-world applications of ITIL principles.
Perfect For
This guide is ideal for those preparing for the ITIL 4 Foundation exam, as well as IT professionals seeking to enhance their understanding of service management best practices. Whether you are a student, a manager, or a consultant, ITIL® 4 Essentials is designed to enrich your knowledge and prepare you for future challenges in the IT landscape.
For readers interested in further exploration of IT service management, Claire Agutter's other works also provide valuable insights into advanced ITIL concepts and practices.
Book details
- Author
- Claire Agutter
- Publisher
- It Governance Ltd
- Publication date
- Format
- Paperback / softback
- Pages
- 224
- ISBN-13
- 9781787782181
- Language
- English
- Genre
- Business, Professional Development
- Dimensions
- 139 × 215 × 14 mm
- Weight
- 294 g
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Free 30-day returns on UK orders. If a book arrives damaged, faulty or not as described, we'll refund or replace it free of charge — you usually won't need to send it back. Changed your mind? Contact us within 30 days of delivery. International orders also have 30 days: damaged or faulty books are refunded or replaced free; if you change your mind, the return postage is yours. Read our refund policy.
When will I get my order?
In-stock orders are dispatched within 1 working day (Monday–Friday), and UK delivery usually takes 2–4 working days after dispatch. For Express International delivery to 21 more countries, see our Shipping Policy.
Do you price match?
Yes. Seen the same new book (same ISBN and format) cheaper at a UK retailer? Email support@foxandfable.com before you buy and we'll send you a code to match their price. Delivery charges aren't included. See our Price Match Guarantee for eligible retailers.
How much does shipping cost?
Standard UK delivery is £2.99, and free on orders over £35. We also offer Express International delivery to 21 more countries — see our Shipping Policy for rates.
Are your books new? How are they so cheap?
Yes — all of our books are brand new, sourced direct from UK publishers and distributors. By buying in bulk direct from publishers and distributors, we secure lower trade costs and pass those savings on to you.