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The Fred Factor
By Mark Sanborn
€12,95
Our Price Match Guarantee
We match UK retailers. Seen the same new book (same ISBN and format) cheaper at a UK retailer? Email support@foxandfable.com before you buy and we’ll send you a code to match their price. Delivery charges aren’t included. Not applicable to international shipments.
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Description
In The Fred Factor, Mark Sanborn presents a transformative perspective on how extraordinary service can elevate our everyday experiences. This insightful work is not merely a guide on customer service, but a profound exploration of how each individual can become a 'Fred'—someone who goes above and beyond in their personal and professional lives.
The Story
Through a series of engaging anecdotes and compelling narratives, Sanborn illustrates the power of enthusiasm, creativity, and a strong work ethic. He introduces readers to Fred, a postal worker who exemplifies exceptional service and dedication, inspiring others to adopt the same ethos in their own lives. The book challenges conventional notions of success, advocating for a mindset that values contribution over mere compliance.
Why Readers Love It
- Inspiring Themes: The book resonates with those seeking motivation and a renewed sense of purpose in their careers.
- Practical Insights: Sanborn offers actionable advice on leadership and innovation, making it applicable for anyone in the workforce.
- Engaging Style: The conversational tone and relatable examples make complex ideas accessible to a broad audience.
Perfect For
This book is ideal for professionals at all levels, educators, and anyone interested in personal development and leadership. Readers who appreciated Sanborn's other works, such as You Don't Need a Title to Be a Leader, will find similar threads of motivation and empowerment woven throughout.
"A reminder that we all have the power to make a difference, no matter our role." – A reader review
Book details
- Author
- Mark Sanborn
- Publisher
- Vintage Publishing
- Imprint
- Pimlico
- Publication date
- Format
- Paperback / softback
- Pages
- 128
- ISBN-13
- 9781844138166
- Language
- English
- Genre
- Self-Help, Business
- Dimensions
- 198 × 132 × 10 mm
- Weight
- 120 g
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Delivery: In-stock orders are dispatched within 1 working day (Monday–Friday). Standard UK delivery is £2.99, free on orders over £35, and usually takes 2–4 working days after dispatch. Express International delivery is available to 21 more countries — see our Shipping Policy.
Returns: Free 30-day returns on UK orders. If a book arrives damaged, faulty or not as described, we'll refund or replace it free of charge — you usually won't need to send it back. Changed your mind? Contact us within 30 days of delivery. International orders also have 30 days: damaged or faulty books are refunded or replaced free; if you change your mind, the return postage is yours. Refund policy.
Sourcing: All books are brand new, sourced direct from UK publishers and distributors. We buy in bulk to pass the savings on to you.
What's your return policy?
Free 30-day returns on UK orders. If a book arrives damaged, faulty or not as described, we'll refund or replace it free of charge — you usually won't need to send it back. Changed your mind? Contact us within 30 days of delivery. International orders also have 30 days: damaged or faulty books are refunded or replaced free; if you change your mind, the return postage is yours. Read our refund policy.
When will I get my order?
In-stock orders are dispatched within 1 working day (Monday–Friday), and UK delivery usually takes 2–4 working days after dispatch. For Express International delivery to 21 more countries, see our Shipping Policy.
Do you price match?
Yes. Seen the same new book (same ISBN and format) cheaper at a UK retailer? Email support@foxandfable.com before you buy and we'll send you a code to match their price. Delivery charges aren't included. See our Price Match Guarantee for eligible retailers.
How much does shipping cost?
Standard UK delivery is £2.99, and free on orders over £35. We also offer Express International delivery to 21 more countries — see our Shipping Policy for rates.
Are your books new? How are they so cheap?
Yes — all of our books are brand new, sourced direct from UK publishers and distributors. By buying in bulk direct from publishers and distributors, we secure lower trade costs and pass those savings on to you.