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Getting to Yes is a seminal guide on negotiation that transcends traditional conflict resolution techniques. Authored by the renowned Roger Fisher and William Ury, this book introduces readers to principled negotiation, a method that aims to reach mutually beneficial agreements while maintaining relationships.
At its core, Getting to Yes advocates for a systematic approach to negotiation that centres on interests rather than positions. Fisher and Ury present a step-by-step framework that encourages negotiators to identify their underlying interests, explore options for mutual gain, and use objective criteria to settle differences. Through real-world examples and practical strategies, the authors illuminate the art of collaborative negotiation in both personal and professional contexts.
This book is ideal for professionals in business negotiation, conflict resolution, or anyone looking to improve their negotiation skills. It complements other works by the authors, such as Getting Past No and Negotiating Agreement Without Giving In, which further explore the nuances of effective negotiation.
“Getting to Yes is a must-read for anyone who wants to master the art of negotiation and foster productive relationships.”
Who it's for: For anyone who has to negotiate, at work or in their private life, and wants a method for reaching agreement without bargaining over positions or simply giving in. Roger Fisher and William Ury set out principles such as separating the people from the problem and insisting on objective criteria.
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Free 30-day returns on UK orders. If a book arrives damaged, faulty or not as described, we'll refund or replace it free of charge — you usually won't need to send it back. Changed your mind? Contact us within 30 days of delivery. International orders also have 30 days: damaged or faulty books are refunded or replaced free; if you change your mind, the return postage is yours. Read our refund policy.
In-stock orders are dispatched within 1 working day (Monday–Friday), and UK delivery usually takes 2–4 working days after dispatch. For Express International delivery to 21 more countries, see our Shipping Policy.
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Standard UK delivery is £2.99, and free on orders over £35. We also offer Express International delivery to 21 more countries — see our Shipping Policy for rates.
Yes — all of our books are brand new, sourced direct from UK publishers and distributors. By buying in bulk direct from publishers and distributors, we secure lower trade costs and pass those savings on to you.