Terms of service

Effective date: 17 September 2025
Last updated: 26 October 2026
Please read these Terms carefully; by using our Website you accept and agree to them. We recommend printing a copy for future reference. YOUR ATTENTION IS PARTICULARLY DRAWN TO CLAUSES 16–19 (liability, indemnity, disclaimers and age limits). If you do not agree, you must not use the Website.

Our details
Competition & promotional terms
Deals & discount codes
Price Match Guarantee
Your responsibility for others using your connection
Other documents governing your use
Availability of the Website
Changes to these Terms
Your account details
Ownership of material
Information & content provided on non-reliance basis
Permitted use
Prohibited use
Viruses & other harmful content
Links to/from other sites
Exclusions & limitations of liability
Indemnification
Disclaimers
Age restrictions
Governing law & jurisdiction
Copyright, credit & logo

1. Our details

Legal entity: Butyros Ltd (“we”, “us”, “our”)
Company number: 16497512
Registered office: Floor 1, 60 Cheapside, London EC2V 6AX, United Kingdom
Trading name: Fox & Fable
VAT number: GB 495 1929 46
Email: support@foxandfable.com
Phone: 020 4572 0265

2. Competition & promotional terms

We may run giveaways on social media, newsletter or the Website.
Promotions are open to UK residents aged 18+.
Instructions, opening/closing dates and prize details will appear in the specific post/email.
We may withdraw or amend promotions at any time without notice.
Discount codes issued as prizes expire 12 months from first issue and are single-use.

3. Deals & discount codes

We reserve the right to cancel codes, campaigns or resulting orders at any time.
Codes are for retail customers only and cannot be used by wholesalers, resellers or schools.
Only one order-discount code and one shipping-discount code may be applied per order (they do not stack unless expressly stated).
All campaigns are stock-dependent.

4. Price Match Guarantee

If you find the same new book (same ISBN and format) in stock for less at a qualifying UK retailer, email support@foxandfable.com before you buy with a link to the lower price, and we'll send you a single-use code to match it. The guarantee is subject to these conditions:

The competitor's price must be their standard, publicly advertised price for a new copy. It does not cover marketplace sellers, auction sites, special promotions, voucher codes, membership or loyalty discounts, store credit or gift cards.
Delivery charges are not matched. The guarantee applies to UK orders only.
We may verify the competitor's price and stock before issuing a code. Codes are single use and apply to the matched item only.

See our Price Match Guarantee page for eligible retailers.

5. Your responsibility for others using your connection

You must ensure that anyone accessing the Website via your device or internet connection is aware of and complies with these Terms. If they do not, you must stop them.

6. Other documents governing your use

Your use of the Website is also governed by our:

Privacy Policy (how we process personal data)
Cookies Policy (how we use cookies/trackers)
Refund Policy and Shipping Policy (online purchases, delivery, cancellations and returns)
User Content Agreement (uploading reviews, comments, images)

By using the Website you confirm you have read and accept these documents.

7. Availability of the Website

We do not guarantee uninterrupted or error-free access, nor that the Website will be optimised for every device or browser. We may suspend, withdraw, or restrict parts of the Website for business or technical reasons, and will endeavour to give reasonable notice.

8. Changes to these Terms

We may update these Terms to reflect legal or business changes. The latest version will always be posted with a “last updated” date. Continued use after changes constitutes acceptance.

9. Your account details

Keep usernames, passwords and any other identifiers confidential. You are liable for all activity under your account. Notify us immediately if you suspect unauthorised use.

10. Ownership of material

All intellectual-property rights in the Website and its content are owned by or licensed to us. Third-party marks remain the property of their owners. No rights are granted except those expressly set out.

11. Information & content on non-reliance basis

Content is provided for general information only and does not constitute advice. We make no warranties as to accuracy or completeness.

12. Permitted use

You may view, print or share pages for personal, non-commercial use, provided you:

keep all copyright notices intact;
do not modify text, images or media;
credit us (and any cited authors) as the source.

No data-scraping, automated extraction or bulk reproduction without written consent.

13. Prohibited use

You must not:

reproduce or resell any part of the Website beyond clause 12;
interfere with the Website, servers or networks;
upload or transmit malicious code;
use the Website for unlawful, fraudulent, defamatory, obscene or discriminatory purposes;
harvest data or send unsolicited marketing;
submit personal data of anyone under 18.

14. Viruses & other harmful content

We do not warrant the Website is secure or free from bugs. You should use up-to-date antivirus software. Do not intentionally introduce malware or perform denial-of-service attacks; such actions may be reported to law enforcement.

15. Links

Outbound

We are not responsible for third-party sites linked from our pages; use them at your own risk and review their terms & privacy policies.

Inbound

You may link to our home page only with prior written consent, provided the link:

is fair and legal;
does not damage our reputation or suggest endorsement;
is promptly removed if we withdraw permission.

16. Exclusions & limitations of liability

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under law.

Subject to the above, we shall not be liable—whether in contract, tort (including negligence), statutory duty or otherwise—for:

loss of profits, sales, business or revenue;
loss of goodwill or reputation;
loss of anticipated savings or opportunity;
indirect or consequential loss;
loss or corruption of data;
inability to access the Website.

Our total liability to you for any claim shall not exceed the greater of (a) £100 or (b) the total value of any order you placed in the 12 months preceding the claim.

For orders, your rights to cancel, return and get a refund are set out in our Refund Policy. Nothing in these Terms affects your statutory rights as a consumer.

17. Indemnification

You agree to defend, indemnify and hold us (and our directors, employees, agents, affiliates) harmless from any claims, damages, liabilities, costs or expenses (including legal fees) arising from:

your use of the Website;
content you upload;
your breach of these Terms or of any law;
your violation of any third-party right.

We reserve the right to assume exclusive defence of any matter otherwise subject to indemnification.

18. Disclaimers

The Website is provided “as is” and “as available” without warranties of any kind, express or implied (including merchantability, fitness for purpose, non-infringement, accuracy or security). We do not warrant that the Website will meet your requirements, be uninterrupted, timely, secure or error-free.

19. Age restrictions

The Website and any goods or services offered are intended for customers aged 18 or over. If you are under 18 you must not use the Website, purchase goods or submit personal data.

20. Governing law & jurisdiction

These Terms (and any non-contractual disputes) are governed by English law. The courts of England & Wales have exclusive jurisdiction.